How Ribit's Mortgage Experts Work

Key facts

A bank may not pay an independent mortgage adviser or give them benefits, directly or indirectly. The adviser acts for the client.

Bank of Israel, Directive 329A, mortgage advisers · Sep 13, 2017

Directive 329 forbids a mortgage payment above 50% of disposable income, one of the limits an expert checks your mix against.

Bank of Israel, Directive 329, version 13 · Jun 2026

As of 2026, mortgage advice is not a licensed or regulated profession in Israel, according to the State Comptroller.

Nadlan Center, State Comptroller report on mortgage advisers · Jun 24, 2026

What the expert receives

When you ask to be put in touch, we pass on your name, email address, phone number and message. If you send the request from the simulator, the expert also receives the whole scenario you entered there: price, down payment, loan, mix, and any other details you filled in, such as your net income or whether you are an oleh. Requests are visible to the experts Ribit has given access to its expert portal, and are used only to answer your request. This matches Ribit's privacy page.

What happens next

The expert calls you back.
You go over your situation and your scenario together.
The expert explains how they work and states their fee in writing.
You decide whether to continue. If you say no, that is the end of it.

The promise, and where it stops

Being put in touch through Ribit is free and commits you to nothing. If you decide to work with an expert, they give you their fee in writing before you sign anything. You are committed only once you sign their engagement agreement, the fee agreement (הסכם שכר טרחה).

Fees differ from expert to expert. Compare what each one offers before you choose.

What an independent expert can do

An independent mortgage expert (יועץ משכנתאות) can:

Run a tender between banks: ask several banks for an offer on the same mix and compare them.
Check your mix against the limits of Directive 329.
Negotiate the margins with the banks.
Handle the paperwork up to signing.

Questions to ask before you sign

What is the fee, and does it include VAT?
When does it fall due: upfront, at approval in principle (אישור עקרוני), or at signing?
What do I owe if I stop, or if I do not take the mortgage?
Do you receive anything from a lender? Banks may not pay independent advisers or give them benefits (Directive 329A).
What exactly is included, and where does it end?

Mortgage advice is not a licensed profession in Israel as of 2026, so the fee agreement is your main protection. Read it before you sign. To see how advisers are usually paid and what to watch for, read: “How Mortgage Advisers Are Paid in Israel”.

Questions

What does the expert receive when I ask to be put in touch?

Your name, email address, phone number and message. If you send the request from the simulator, also the whole scenario you entered there, including details such as your net income or oleh status if you filled them in. Requests are visible to the experts Ribit has given access to its expert portal and are used only to answer your request.

Does it cost anything to be put in touch with an expert through Ribit?

No. Being put in touch through Ribit is free and commits you to nothing. If you decide to work with an expert, they give you their fee in writing before you sign anything, and fees differ from expert to expert.

When am I committed to a mortgage expert?

Only when you sign the expert's engagement agreement, the fee agreement (הסכם שכר טרחה). Until then you can stop at any time. Read the agreement closely before you sign: what is included, when the fee falls due and what you owe if you stop.

What should I ask a mortgage expert before I sign?

Ask what the fee is and whether it includes VAT, when it falls due, what you owe if you stop or do not take the mortgage, whether they receive anything from a lender, and what exactly is included.